Who owns Supplyhouse.net.au?
D Factor Pty Ltd ACN 006 859 132 trading as Supplyhouse.net.au is a private company established to promote merchandise produced by a number of manufacturers primarily based in South East Queensland. Supplyhouse.net.au is an e-commerce business with customer support provided by a team headed up by Christine Dixon. We are based in Hervey Bay which is situated on the east coast of Australia, 300 km north of Brisbane. For more general information on our region see www.herveybay.com.au/
We are able to manufacture a large range of business and private promotional items including name tags, rubber stamps, stickers, trophies and plaques. State of the art engraving equipment adds considerable sophistication to the huge range of merchandise supporting our clients’ activities. Our suppliers have recently invested in industrial embroidery machines which have allowed us to considerably extend the range of merchandise on offer to our clients. Our business has been under its current ownership for the past 18 years and sells 97% of its merchandise outside Hervey Bay.
Our E-Commerce Business
We have developed a virtual shop that trades as Supplyhouse.net.au. We have a large Product List and continue to add products that our manufacturers customise to meet an increasingly sophisticated world. Our virtual shop makes purchasing customised products easy. Instant payment through direct debits, or using your Credit card over the internet allows us to shorten lead times for completing delivery. This allows you to get on with your business.
Artwork
We have developed sophisticated skills that allow us to minimise Artwork Costs and deliver quality products at competitive prices. We pride ourselves on being creative and tailor customised products to your specifications. Contemporary merchandising is about turning an email into an enamelled picture on a cup or the same picture circulating on a business card, fridge magnet, or growing range of merchandise. New industrial embroidery machinery has increased our range of merchandise allowing the addition of a logo or message across a whole range of clothing.
Manufacturing
Our business has grown over many years and we have developed a contemporary range of product categories that allows us to market a huge number of souvenir and promotional products. We cast our own souvenir items and engrave our own trophies and medals. We also embroider on a wide range of clothing and hats.
Sales Support
We understand that getting the right Presentation Item or impressive marketing message is an important part of any business or association. We have the skills to assist you to develop your vision into a reality – helping you design your merchandise and delivering it to your business in a timely and economical fashion. Completing an easy Quotation Form is an easy way of determining the viability of your vision. We have developed many skills over the years which have allowed us to keep Artwork Cost to a minimum.
Postage & Handling
We find Australia post and regional freight companies on the whole reliable and 99%+ of orders are delivered without a hitch. We pack our own products and have developed a great understanding of movement of products around the country. We try to restrict our stock to items that can be delivered with 14 days.
After sales service
As a family business we take great pride in our after sales service and encourage customers with any difficulties to contactChristine and her team straight away. Our business is about repeat customers.
Our Customers
We have a diverse range of customers and see ourselves as a Supplyhouse for small businesses and active associations. We have considerable experience in customising a range of products for a National Association and assisting in the implementation of common sense distribution protocols. We work with our customers to tailor a range of merchandise to suit their needs and we then put in place a simple system of replenishing stock online. We specialise in small quantities and attract many customers with a one off function or task. Whether it is a groom buying engraved pewters for his bridal party, or a club secretary arranging the seasons presentations, we are able to call on a wide range of ideas and products to make your merchandising budget achieve full value.
Feedback
We value your opinion and welcome your comments. Please feel welcome to Contact Us with any views about our website. We are particularly interested in any products you believe we should stock to assist you with your business or association.